PRIVACY POLICY
1. Introduction
Spider CRM respects the privacy of our users. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you visit
our mobile application], including any other media form, media channel, or
mobile application related or connected. Please read this privacy policy
carefully. If you do not agree with the terms of this privacy policy, please do
not access the site.
2. COLLECTION OF PERSONAL INFORMATION
2.1. Information You Give Us : Delivery Boy for the purpose of
delivery products for the orders placed at Spider CRM collects the information
you give us when you sign up for and use the Service, such as your name, email
address, account password, date of birth, billing information, phone number,
delivery address and social media IDs.
2.2 Tracking Information and Cookies : We collect
tracking information when you use the Service, such as your device and browser
type, location, page views, IP address, referring/exit pages, and information
about how you interact with the Service and third party links. (Third parties
may also collect this information. Visit our page on Interest-Based Advertising to learn more.) This information may be
collected with a cookie, a small file from a web server that is stored in your
browser. Your browser can be set to block cookies, but some features of the
Service may not work. To learn more about cookies, please visit the third party
site All About Cookies. Your browser may also have a
“do not track” feature that tells websites not to track your online activities.
Our Service does not respond to this feature.
2.3. Location Data : The Service collects
your precise geographical location on some devices, such as smartphones. You
can opt out of this through the settings on your device or in the App, but it may
limit some features of the Service.
2.4. Information from Other Sources : Delivery Boy
may obtain information about you from other sources, including retailers and
other companies, social media, and public records. If you use Facebook or
another third party to login to the Service, we’ll receive information about
you from them.
3. USE OF INFORMATION
3.1. To Provide You With the Services :
We use your information to provide you the Services. For example, we use
credit card information to complete a transaction or an address to allow
Delivery Boy to fulfill your delivery. If the
applicable information is to be provided or Service is to be performed by a
third party, then we will disclose the applicable Personal Information to the
third party providing the information or performing applicable Services. Your
information may be available or provided to third-party service providers and
that are contractually obligated to protect your information as disclosed in
this Policy.
3.2. To Maintain, Improve, and Personalize the Services :
We use your information for our everyday business operations such as
auditing, administration of the Services, forum management, fulfillment,
and analytics. Your information may also be used to improve the content and/or
functionality of the Services. We may use your information to help us improve
offerings for Delivery Boy. We also use your information to personalize your
experience. For example, we may personalize the content and features you see
when visiting our Services. In addition, we may personalize advertisements,
marketing communications, and recommendations to make them more tailored to
your interests.
3.3. To Communicate with You :
We use your information to communicate with you. For example, we may send
you text messages or other notifications about the status of your orders and
deliveries. We may also contact you with promotional offerings or other
communications that may be of interest to you. If we send you marketing emails
about services that may interest you, each email will contain instructions
permitting you to “opt-out” of receiving future email marketing communications.
3.4. For Account and Network Security Purposes :
We care about keeping you secure and safe while using our Services.
Keeping you safe requires us to process your Personal Information, such as your
device information, activity information and other relevant information. We use
such information to combat spam, malware, malicious activity or security risks;
improve and enforce our security measures; and to monitor and verify your
identity so that unauthorized users do not gain access to your information.
3.5. To Maintain Legal and Regulatory Compliance :
Our Services are subject to certain laws and regulations which may
require us to process your Personal Information. For example, we process your
Personal Information to pay our taxes, to fulfill our
business obligations, ensure compliance with employment and recruitment laws or
as necessary to manage risk as required under applicable law.
3.6. To Enforce Compliance with Our Terms and Conditions and Policies :
When you access or use our Services, you are bound to our Terms and
Conditions and this Policy. To ensure you comply with them, we process your
Personal Information by actively monitoring, investigating, preventing and
mitigating any alleged or actual prohibited, illicit or illegal activities on
our Services. We also process your Personal Information to: investigate,
prevent or mitigate violations of our internal terms, agreements or policies;
enforce our agreements with third parties and business partners.
3.7. To Protect You, Others, and Our Business :
We use your information to protect you, others, and our business,
including, without limitation, using information for fraud prevention, for enforcement
of our Terms of Service, to comply with the law, and to protect against
security risks.
3.8. For Our Business Purposes :
We may use your information for any other purpose disclosed to you at
the time we collect or receive the information, or otherwise with your
consent.
4. DISTRIBUTION OF INFORMATION
4.1. Aggregated and Anonymized Data : Delivery
Boy may share or sell trend and preference information based on your use of the
Service, individually and with the information of other users. This information
can be used for analysis, to develop consumer insights, and to deliver
advertising about other products and services. We will first remove anything
that personally identifies you.
4.2. Service Providers : We use other
companies and individuals to help us run the Service and support customers.
These service providers may use your personal information to perform their
work.
4.3. Third-Party Analytics : We use
analytics service providers to monitor and improve the Service. For more
information, including information about setting preferences for and opting out
of data collection by such service providers, please visit Google Analytics.
Opting out may limit the functionality of the Service.
4.4. Law Enforcement : We may share
information about you to protect legal rights and public and personal safety,
to stop illegal or unethical activity, or as required by law.
4.5. Acquisition : If all or a part of
Delivery Boy is sold or transferred, or a similar event occurs, a third party
may receive your personal information. If they will use your personal
information contrary to this Privacy Policy, you will receive prior notice.
5. INFORMATION SECURITY
We have in place appropriate technical and security measures to secure
the information collected by us. You are advised not to send your full
credit/debit card details through unencrypted electronic platforms. Where we
have given you (or where you have chosen) a username and password which enables
you to access certain parts of our platform, you are responsible for keeping
these details confidential. We ask you not to share your password with anyone.
Please we aware that the transmission of
information via the internet is not completely secure. Although we will do our
best to protect your personal data, we cannot guarantee the security of your
data transmitted through the our platform. Once we
have received your information, we will use strict physical, electronic, and
procedural safeguards to try to prevent unauthorised access.
6. DATA RETENTION
We will retain your Personal Information for as long as your account is
active or as needed to provide you services and to maintain a record of your
transactions for financial reporting purposes. We will also retain and use your
Personal Information as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements.
7. PRIVACY OF CHILDREN
Our Services are not intended for children under 13 years of age and we
do not knowingly collect Personal Information from children under the age of
13. A parent or guardian of a child under age 13 may
review and request deletion of the child’s Personal Information.